Quality Brand Group partners with goHappy to Modernize Frontline Engagement and Operational Execution
DALLAS, TX — At Quality Brand Group, we believe that operational excellence and a world-class guest experience are direct reflections of a connected and aligned team. To further this commitment, we are proud to highlight our ongoing partnership with goHappy, a leading frontline communication platform.
By establishing a more direct link between company goals and store-level execution, Quality Brand Group is empowering our teams:
Empowering Teams: Cultivating an environment where every team member feels personally invested in the guest experience.
Building Alignment: Prioritizing our frontline teams as our most important audience to ensure our mission is shared at every level of the organization.
Humanizing the Brand: Modernizing our internal communications to ensure our core values resonate with every team member, regardless of their role.
"We recognize that we cannot deliver a great experience for our guests without first ensuring our teams are supported, connected, and aligned," says the Quality Brand Group leadership team. "Our work with goHappy is a vital part of how we support the people who move our business forward every day."
For a detailed look at the strategies and results of this partnership, we invite you to read the full case study featured on the goHappy website.
Read the Full Case Study Here: https://www.gohappyhub.com/case-studies/quality-brand-group)
About Quality Brand Group (QBG)
Quality Brand Group is a premier multi-unit franchise operator with a portfolio of 180+ quick-service restaurants across Arizona, Colorado, Nevada, Texas and Florida. As one of the largest Dunkin’ operators in the country and an actively expanding footprint in Buffalo Wild Wings GO locations, QBG is committed to providing remarkable hospitality and long-term sustainable growth. Learn more at qbgusa.com.
Media Contact
Ashleigh Griffith, Senior Marketing Manager (Ashleigh.griffith@qbdunkin.com)